Billing and payment options
Pick the Best Way to Pay
CHELCO offers a variety of options with members in mind:
Average billing: This billing method averages a member’s annual power bill into 12 monthly installments, making monthly payments predictable.
Bank draft: Have payments automatically deducted from a bank account.
Bill reminder: We will send you a reminder before your bill is due to avoid late payment.
Check account balance: Check you balance anytime with our online service. You can also check your balance anytime by calling (850) 307-1212 or stop by one of our kiosks.
Credit card payments: To make payment by credit card, use your on-line account portal, visit a kiosk or call (850) 307-1212. An additional fee is incurred with payment by credit card.
Kiosks: Cash, check or credit card payments can be made anytime at CHELCO’s kiosks. There is no additional fee with check orcash payments but there is a fee with payment by credit card.
Paperless billing: Sign up to receive bills and news online.
Prepay : Joining our Prepay program lets members pay for electricity on their schedule, adding funds to their accounts as often as they choose.
Payment assistance: Members Helping Members is a program to help members with electric service payments during times of financial hardships.